Quality Assurance Associate - Tucker, GA - Hybrid

Summary

As an Associate Professional Quality at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position

Your role in our mission

• Assists in establishing and documenting a tailored strategy quality plan for the performance of quality assurance activities for assigned project or task.
• Develops and maintains standardized quality assurance documentation for projects and tasks to include quality metrics. Ensures documentation complies with software development standards, policies and procedures or best practices.
• Conducts assessments and evaluations through analysis and interpretation of objective and subjective evidence to verify compliance to standards and applicable quality plans. Determines level of process and product quality. Reports findings; escalates unresolved issues to appropriate level.
• Evaluates work products to assess quality and reports findings. Researches alternative solutions to problems, determines proper approaches and makes verbal and/or written recommendations to appropriate parties.
• Gathers, uses and independently analyzes defect metrics data. Communicates analysis findings to appropriate level verbally and through the preparation of periodic written reports.

What we're looking for

• Interest in starting a career in quality assurance or data analysis within a technology-driven environment.

• Strong attention to detail and accuracy when reviewing information or completing assigned tasks.

• Ability to follow structured procedures while being open to learning new tools and techniques.

• Good communication and teamwork skills to collaborate effectively with peers and supervisors.

• Dependable and organized, with a willingness to take initiative and grow in a professional setting.

What you should expect in this role

• On-the-job training and mentorship to help build your understanding of quality assurance and process improvement.

• Experience working with data, reports, and tools used to measure and improve performance.

• Opportunities to learn how quality standards are applied in real projects that support healthcare clients.

• A collaborative environment that values curiosity, growth, and continuous learning.

• The chance to contribute to meaningful work while gaining the experience needed to grow your career at Gainwell.

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