Receptionist on Site Gainwell Washington DC

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

As the Receptionist at Gainwell, you will serve as the primary point of contact for employees, visitors, clients, and contractors, helping to create a professional, organized, and welcoming office environment. You will support daily office operations through front desk management, administrative assistance, facilities coordination, and office logistics. This role plays a key part in delivering exceptional customer service and ensuring smooth onsite operations.

Your role in our mission

• Serve as the front‑line representative for the office by greeting and assisting visitors, directing guests appropriately, and supporting visiting and out‑of‑state employees with check‑in, access, and onsite needs to ensure a professional first impression.
• Manage visitor and building security processes, including issuing temporary visitor badges and managing employee security cards and access permissions, ensuring timely activation/deactivation and compliance with security protocols.
• Provide administrative and communication support by monitoring emails and phone calls, performing office tasks such as document preparation and data entry, and supporting mailroom and data entry functions as needed.
• Coordinate meetings, events, and office logistics, including scheduling conference rooms, preparing meeting spaces, coordinating catering, managing correspondence, and supporting bulk deliveries with building management.
• Oversee day‑to‑day office operations by maintaining common areas, monitoring facility needs in partnership with the facilities team, receiving and distributing mail and packages, managing office supplies, and performing other duties as required.

What we’re looking for

• High school diploma or GED.
• Four (4) or more years of administrative support experience.
• Knowledge of standard administrative practices with strong written communication skills.
• Proficiency in Microsoft Office with strong interpersonal, organizational, and time‑management skills.
• Ability to work independently with minimal supervision; healthcare experience preferred.

What you should expect in this role

Onsite role at Gainwell’s Washington, DC office (19th Street).

Monday through Friday, 8:00 AM – 5:00 PM.

#LI-ONSITE     

 #LI-LS2 

The pay range for this position is $35,100.00 - $50,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.