Call Center Clerk

Date:  Feb 12, 2024
Location: 

West Sacramento, CA, US, 95605-1630

Req ID:  21380

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

 

Summary

Join Gainwell as a Call Center Clerk and be part of our mission to leverage technology for the betterment of community health. Collaborate with a team passionate about innovative solutions that support the well-being of our clients' members.

 

Your role in our mission

• Execute recurring processing and quality tasks supporting outsourced services within a specific industry.

• Develop a comprehensive understanding of client businesses to streamline procedures and meet service level agreements.

• Interpret, audit, and reconcile reports for accuracy, preparing and maintaining reports for management and clients.

• Ensure adherence to security policies while handling confidential company data.

• Contribute to problem-solving and resolution in the operational process.

What we're looking for

• High school diploma or G.E.D.

• Two or more years of experience in a similar role.

• Familiarity with Microsoft Office, Medi-Cal, and Insurance industry.

• Strong communication, organizational, and multitasking skills, capable of working both independently and collaboratively.

What you should expect in this role

• Engagement in an office environment focused on supporting client services.

• Opportunity to apply your skills and knowledge in business processes.

• Collaboration within a team-centric atmosphere aimed at problem-solving and efficient service delivery.

• Adherence to existing security policies while handling confidential data.

• Continuous learning and growth within a dynamic and purpose-driven organization.

 

The pay range for this position is $31,200.00 - $44,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

 

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

 

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.