Correspondence Specialist- West Sacramento, CA - Hybrid

Date: Jun 19, 2026

Location:

West Sacramento, CA, US, 95605-1630 Any city, CA, US, 99999

Req ID: 36594

Work Mode: Occasional onsite (1-2 days per week recurring)

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As a Correspondence Specialist at Gainwell, you can contribute your skills to maintain effective communication within our organization and with external stakeholders. This position requires exceptional writing and organizational skills to produce clear and professional correspondence. The ideal candidate will be adept at managing multiple communication channels and ensuring that all responses are timely and accurate.

Your role in our mission

Create various types of written communication including letters, emails, and memos. This requires a strong command of language and an understanding of the target audience. Each piece must be tailored to reflect the appropriate tone and context.
Review all correspondence for grammar, clarity, and adherence to company policies. Attention to detail is crucial in this role to prevent misunderstandings and maintain professionalism. Effective editing ensures that all communications uphold the organization’s standards.
Handle queries from clients, stakeholders, and team members in a professional and timely manner. This requires not only excellent writing skills but also the ability to remain composed under pressure. Providing prompt responses builds trust and rapport with stakeholders.
Adhere to organizational policies and legal requirements regarding communication and correspondence. This includes understanding privacy regulations and confidentiality agreements. Compliance protects the organization from potential liabilities.
Oversee the flow of correspondence to ensure timely responses and follow-ups. This includes prioritizing urgent messages and routing them to the appropriate parties. A well-managed communication system enhances the organization’s efficiency.

What we're looking for

Excellent time management skills
Ability to think critically to problem-solve
Excellent verbal and written communication skills.
Experienced in the healthcare industry in insurance, provider support, IT, and operations.
Attention to detail and strong organization skills.

What you should expect in this role

Must be a resident of the state of California.
Hybrid work environment 1-2 days a week in the office as needed for face-to-face and client meetings with the remainder of the time remote work. The office is in West Sacramento.

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The pay range for this position is $37,500.00 - $53,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.