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Claims Team Lead- Williston, VT HYBRID

Date:  Apr 3, 2024

Williston, VT, US, 05495-2086

Req ID:  24020

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 



As Claims Team Lead- Williston, VT HYBRID, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details of this position.

Your role in our mission

  • Oversees document control, claims resolution, and reference areas.
  • Manages WM schedules and attendance.
  • Addresses claims-related inquiries from the resolution team.
  • Performs claims QA to adhere to monthly error rate SLAs.
  • Maintains ongoing claims reporting and statistics provided to the client.


What we're looking for

The team lead will be responsible for providing guidance, direction, and support to the team to ensure that goals and objectives are met efficiently and effectively.

They will oversee the day-to-day operations of the team, including task assignment, scheduling, and performance management.

Additionally, the team lead will serve as a liaison between team members and upper management, facilitating communication and resolving conflicts as needed.

The perfect candidate would demonstrate strong leadership skills, be able to lead by example, and motivate team members to achieve their best.

Additionally, the team lead is expected to contribute to the development of team members by providing coaching, training, and mentorship opportunities.

What you should expect in this role

  • Hybrid
  • Training is on-site.


       #LI-HYBRID                  #LI-JW


The pay range for this position is $58,800.00 - $84,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.


We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.


Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

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